Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 29, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Mustang Automotive. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Mustang Automotive as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Mustang Automotive, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Mustang Automotive
1600 E State Hwy 152
Mustang, Oklahoma 73064
405-745-4826
http://www.mustangautomotiveinc.com

Need Service?

Request a Quote

More articles from Mustang Automotive

A Stitch in Time at Mustang Automotive

March 8, 2026

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it. A driver noticed his vehicl... More

How Tired Are Your Tires? (Tire replacement)

March 1, 2026

Of the things you think about most, your tires are probably pretty far down the list. Thats understandable because todays tires are engineered to do their job without needing you to pay too much attention to them. But they DO wear out, and worn tires can contribute to skidding in bad weather, not... More

Greeted by a Screech (Loud Noise when Starting Vehicle)

February 22, 2026

No one likes to be greeted in the morning by having someone screech at you. The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine. If you're wondering if that's normal, no, it isn't. And it is worth getting checked out. The good news is that... More