Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

December 29, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Mustang Automotive. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Mustang Automotive as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Mustang Automotive, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Mustang Automotive
1600 E State Hwy 152
Mustang, Oklahoma 73064
405-745-4826
http://www.mustangautomotiveinc.com

Need Service?

Request a Quote

More articles from Mustang Automotive

Steer Right in Mustang

June 7, 2026

Virtually all vehicles come with power steering, so many Mustang drivers have never driven a car or truck without it. Power steering assists you when you turn your vehicle steering wheel. Without it, it would be very hard to steer. Now this power assist comes in a couple of forms. In recent year... More

What Is an EGR Valve? (EGR Valve Service)

May 31, 2026

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission. After all, it's not moving smoothly down the road. But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have nev... More

Light's Out! Trouble Ahead (Exterior Light Bulb Service)

May 24, 2026

Whether or not your exterior light bulbs are all working probably is not at the top of your list when you think about your vehicle. But those exterior lights are more important than you think, and they're vital to your safety and that of other drivers near you. Headlights are important. Not on... More